Frequently Asked Questions
Everything you need to know about our heavy-duty workwear and safety footwear.
How do I know which safety boot rating I need?
Safety boot ratings (such as SB, S1P, or S3) depend on your work environment. SB provides basic toe protection, while S3 offers water resistance and penetration-resistant midsoles. We recommend checking your workplace safety requirements before purchasing.
What is your return policy for boots that don't fit?
We offer a 30-day return policy for all unworn items in their original packaging. We understand that fit is crucial for safety, so we recommend trying your boots on a carpeted surface to ensure they are comfortable before wearing them on a job site.
Do you offer bulk discounts for corporate or trade orders?
Yes, we provide competitive volume pricing for businesses and trade professionals looking to outfit their entire team. Please contact our sales team via the 'Corporate Orders' page for a personalized quote.
How long does shipping take for heavy-duty gear?
Standard shipping typically takes 3-5 business days. Express shipping options are available at checkout. All orders are tracked, and you will receive a notification as soon as your gear leaves our warehouse.
Are your workwear garments compliant with industrial safety standards?
Absolutely. All our high-visibility and flame-resistant clothing items are tested to meet or exceed international safety standards (such as EN ISO 20471). Specific certifications are listed in the product description of each item.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and 'Buy Now, Pay Later' services like Klarna and Afterpay to help you manage the cost of your essential work gear.